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Purchased high priced guitar along with a 2 year warranty.Guitar was flawed and Musicians Friend would not honor the warranty because they claimed the manufacturer (Gibson) had a life time warranty.

Gibson told me to ship back to them at my cost and they would review the issue, not necessarily at their cost. When I asked Musicians Friend what the value of the warranty was they said it only covers damages and they cannot override the manufacturers warranty. Do not buy Musicians Friend warranties. It cost me $300.

I will not be purchasing any other products through them.I have been a loyal customer for years.

Reason of review: Warranty issue.

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EmilyN_MF
#923612

I'm so sorry to read about the issues you have had filing your warranty claim.I would really like to help get this straightened out for you.

If you could please send me your order information, I would be happy to dig in and do what I can to make this right.

You can send that info to gearheads@musiciansfriend.com.If I am unavailable, any of my team members will be able to assist you.

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